Cloud Customer Engineer

Leeds-based | Hybrid working | Competitive salary + benefits

The Role

As a Cloud Customer Engineer, you will act as the trusted technical advisor to our Account Executives and clients.

You will be responsible for translating complex business challenges into compelling, differentiated technical solutions utilising Google Cloud products and services - specifically focusing on Infrastructure (Compute, Networking, Security, Migration) and Data capabilities (BigQuery, Analytics, AI/ML foundations).

This role requires a unique blend of technical expertise, exceptional communication skills, and commercial awareness to guide customers through their cloud adoption journey effectively.

Our mission is centred around doing what’s right for our customers, creating a friendly and ethical environment where integrity and transparency are fundamental. We embrace a culture where taking responsibility is at the forefront of everything we do, empowering each team member to take pride in their actions, own them, and contribute to our collective success.

A white room with a TV on the wall and a big table in the middle of the room with ten chairs
A large open office space with an artificial tree and a desk with a giant 'Netpremacy' logo panel above the desk
A large open office space with a seated area, Union Jack curtains and a TV

    • Partner with Account Executives to lead technical discovery sessions, deeply understanding customer IT landscapes, business drivers, and pain points.

    • Design and articulate fit-for-purpose, secure, and scalable cloud solutions on Google Cloud.

    • Effectively translate complex technical features and capabilities of Google Cloud products into tangible business outcomes, Return on Investment (ROI), and competitive differentiators for the client’s executive and technical leadership. This will also include visiting clients’ sites, as well as Google's offices in London.

    • Create and deliver persuasive, tailored technical demonstrations and workshops to showcase how specific Google Cloud services solve the customer’s unique challenges.

    • Serve as the subject matter expert for Google Cloud Infrastructure and Data within the sales team, providing training and technical updates to Account Executives and Marketing teams.

    • Act as the voice of the customer, capturing and relaying critical market feedback and technical requirements to Netpremacy’s Delivery and Product teams to ensure service offerings remain relevant.

    • Maintain an up-to-date understanding of competing cloud providers (AWS, Azure) and translate this knowledge into effective competitive positioning against alternative solutions.

  • ✅ Possesses an inherent ability to build trust quickly with both technical and non-technical business leaders through competence and clarity.

    ✅ Exceptional presentation and communication skills (verbal and written).

    ✅ Must be able to distil highly technical concepts into concise, compelling narratives.

    ✅ A proactive mindset with strong analytical skills, able to think on their feet and architect creative solutions to address customer roadblocks and unknowns.

    ✅ A team player who thrives in a fast-paced sales environment, supporting account goals while maintaining technical integrity and best practices.

    ✅ Committed to continuous learning in the fast-paced cloud landscape, staying current with Google Cloud product releases and industry trends.

    ✅ Hands-on experience and architectural knowledge of core Google Cloud concepts and services, covering: Infrastructure, Application Modernisation and Data

    ✅ Proven track record in a customer-facing technical role

    ✅ Experience with common enterprise migration frameworks and tools (e.g., lift-and-shift, re-platforming, re-factoring).

    Desirable but not essential:

    ✅ Professional Cloud Architect and/or Professional Data Engineer on Google Cloud certifications.

  • ⏰ We'll give you freedom, flexibility, and trust to excel, supporting your work-life balance.

    🏆 A Personal Development Plan and course funding.

    💃 Regular social and well-being events.

    🍴 Free Deliveroo if you are office-based (to be used on your team office day).

    🧑‍⚕️ Private health insurance with BUPA.

    🏋️‍♀️ Free fitness classes.

    🌞 25 days holiday (plus bank holidays).

Apply now

If you are interested in working for Netpremacy but this is not the right role for you, head over to our careers page to see our current vacancies. We are always looking for like-minded individuals who are ready to take on a new challenge and join our expanding team. We encourage applications from ethnic minorities, LGBTQ+, neurodiverse and disabled people.

Alternatively, email us at careers@netpremacy.com.

Recruitment agencies

We are not currently accepting unsolicited CVs from recruitment agencies without a pre-existing agreement. Right now, we are not planning to review suppliers. So please hold off on sending CVs or profiles to our careers email or directly to our employees. Netpremacy isn't responsible for any fees tied to unsolicited information that comes our way.

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