DFS was looking to align their business wherever possible, they needed a new email system, and Sofology had proven to the wider group that Google Workspace was a solution that would work in their sector.

From a Google Workspace perspective, DFS saw the positive changes that Sofology were experiencing through their utilisation of Google Workspace and realised it should be something that was investigated further. DFS group wanted to improve collaboration as a business and were struggling with communication across their different sites located around the country.

After a meticulous group evaluation, DFS Group made the decision to move to Google Cloud with Netpremacy. Due to the string of acquisitions, legacy email and collaboration platforms were neither consistent between DFS group companies nor were they integrated with each other.  This meant that even basic cross-group collaboration, such as calendar sharing or working on shared documents, was challenging for employees.

Not only would moving to Google Workspace help with collaboration across the business, but it would also improve communication across the different sites. The company did have a conferencing set-up before but found the solution to be poor, and it also proved difficult to set up. So when the offices were kitted out with new Hangouts Meet Hardware kits, the communication barrier was broken. This helped DFS to communicate easily and to also save money on travelling as meetings were held remotely where appropriate. 

DFS saw numerous advantages of Hangouts Meet Hardware for remote meetings; simplicity of use, native integration with calendaring, seamless and reliable video conferencing. There are now up to 12 Google Meet Hardware kits across the business, allowing all of the key locations to join sessions remotely. 

Over the whole migration project, we consolidated approximately 2200 employees onto the single Google Workspace platform. DFS began seeing several improvements and positive changes from moving to Google Workspace which then led to the company investigating the further options that Google Chrome could provide. This led DFS to roll out 1200 Chrome tablets to all DFS stores to be used on shop floors so staff could easily demonstrate the products DFS has to offer to customers. In addition to this, they are now trialing using Chromebooks at the head office, for all 4 brands of the DFS group. 

DFS is looking to continue its relationship with Netpremacy through our CSS services program now the initial business transformation is complete. This is due to the team not having the support or technical knowledge that the team at Netpremacy can provide. This will help the company to keep up with current trends and emerging technologies so that they stay on top of their game when working in the Cloud. 

Now, through the support of our CSS program, DFS is benefitting from the Netpremacy team continuing helping the teams with adoption through a series of change management services. This helps with continued support on business progression for the DFS group. The team is also helping to move the finance team from Excel to Google Sheets, and educating DFS on Big Query, Data studio and how to make the most out of the data the company collects, such as insights on buyer profiles, trends, spend and much more.