As artificial intelligence became more prevalent, employees at Independent Talent were curious about how they could leverage it to improve their daily tasks. The internal IT department, though skilled, was at capacity with the company's expansion. The agency needed a structured training programme that went beyond basic understanding and showed teams how to apply AI to their specific, and often repetitive, workflows.

"A lot of colleagues didn't know the best way to use AI, and they kept asking me for training. I was too busy to do it, and that's when you guys [Netpremacy] came along. We wanted to focus purely on using Gemini for corporate work to help with repetitive tasks."

— Jumar Castillo, Senior IT Engineer, Independent Talent

Independent Talent collaborated with Netpremacy to design and deliver a hands-on training programme that addressed the team's unique needs. The goal was to embed Gemini into their core operational workflows securely and effectively. The strategy included:

• Discovery Workshop: To ensure the training gave maximum value to the already busy team at Independent Talent, a Discovery Workshop was held to identify some of the most beneficial use cases to take forward into tailored training sessions.

• Targeted, Hands-On Training: Netpremacy's change management expert, Amelia Gerrity, delivered in-person training sessions that received overwhelmingly positive feedback. The sessions focused on practical, high-value use cases, moving beyond theory to solve real-world problems. Key areas included advanced Google Sheets features, creating shared Gems to standardise tasks, and leveraging the power of Chat, which saw a huge uptake post-training.

• Solving Core Use Cases: The programme directly addressed major productivity bottlenecks. Teams learned to use Gemini in Google Drive to instantly summarise lengthy scripts, a task that previously took the team significant manual effort. The AI-powered search in Gmail was another great feature, allowing staff to find specific communications instantly, overcoming the limitations of standard search.

• Enforcing a Unified AI Strategy: To drive focus and ensure security, Independent Talent made the strategic decision to establish Gemini as its exclusive corporate AI platform. After the training, the company blocked access to other consumer AI tools like ChatGPT and Claude, creating a clear and consistent path for internal adoption and data protection.

The partnership delivered immediate and significant results, fostering a culture of AI efficiency and giving employees the confidence to integrate AI into their daily routines.

Key Metrics & Outcomes

Productivity Impact: Achieved a "100% positive impact" on organisational productivity by automating previously manual and time-consuming processes.

Workflow Transformation: Gemini is now used to accelerate key workflows, such as comparing new contracts against previous versions and summarising scripts, saving teams hours of manual work.

High User Engagement: The training was met with really positive feedback around the office, leading to a surge in adoption and requests for additional sessions for staff who missed the initial rollout.

Strategic AI Focus: By mandating Gemini as the sole corporate AI tool, the company has created a secure, unified, and highly effective AI ecosystem.

"The training had a 100% positive impact on our productivity. It helped the IT team a lot, and it gave our employees the confidence to explore what Gemini can do. Features like AI search in Gmail and script summarisation have been massive for us."

— Jumar Castillo, Senior IT Engineer, Independent Talent

By integrating Gemini's capabilities with Netpremacy's targeted training, Independent Talent has successfully empowered its workforce, turning AI curiosity into measurable productivity gains and paving the way for future innovation.

Beyond these immediate gains, the foundational training unlocked a new level of innovation within the company. It empowered employees to experiment with more sophisticated tools, knowing they had a solid understanding of AI fundamentals. This was best demonstrated by Jumar himself, who began using AI Studio to build custom applications. He later developed a client profile generator that allows staff to input a client's profile and instantly create formatted drafts, a process that was previously manual and reliant on static Google Docs. This move from user to creator highlights the true impact of the training programme.

"The training was really good. I'm also using AI Studio to build a client pitch app. It's really powerful. I don't have any experience with developing or coding, but you can tell it what to do, and it can build it for you. It's amazing."

— Jumar Castillo, Senior IT Engineer, Independent Talent

By partnering with Netpremacy, Independent Talent has not only solved its immediate productivity challenges but has also laid the groundwork for a future of sustained, internal innovation.